With a foundation in ITIL v4 and Lean Six Sigma Yellow Belt Certification, my role as Executive Director at Cleveland Metropolitan School District encompasses a broad spectrum of IT governance, strategy execution, and performance management. Our team's focus is on aligning IT initiatives with organizational goals, ensuring robust project management, and fostering strong vendor partnerships. My recent tenure at Cuyahoga County as Business Services Manager honed my skills in financial management and budgeting, which now contribute to the effective oversight of the district's IT budget. Committed to delivering quality customer service, my approach integrates accountability, compliance, and data management to support the educational mission of our schools.